Platform & admin
Message Chefy support from the help widget
The help widget's Messages tab is now a two-way conversation with Chefy support. Send a message from inside the app, get the reply in the same thread with an unread badge, and get it by email too with a link straight back to the conversation.
Everything else in this release
New
- Support conversations. Open the help widget, write a message, and it starts a thread. Replies from Chefy support land in that thread, the widget shows an unread count, and each reply also goes out by email with a link that opens the conversation in the right organisation.Platform & admin
- A draft you have not sent survives a failed send, so nothing typed is lost.Platform & admin
Improved
- When the app hits an error, the crash screen opens a support conversation with the details attached, rather than asking you to describe it. If a conversation cannot be started, it falls back to the emailed report.Platform & admin
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